This proven dramatised approach for training video was highly successful in communicating
the behaviours and attitudes required in important customer facing
situations. Many of the scenarios were tested first in role play.
1: 'The 7 Deadly Sins of Webcasting' - Using humour to improve the presentation skills of non-professional presenters, primarily the clients of their in-house webcast studio. (concept, script, produced, directed, edited)
2: Employment Law - short promo for series of dramatised training videos to aid classroom training.
(produced & directed)
3: 'Customer College' - highly original concept video for warranty sales training for Comet's retail sales staff (concept, produced & directed)
4: "It's Murrrder!' - Clips from Taggart-spoof drama for the customer service training videos commissioned by a large Local Authority.
(concept, script, produced & directed)
