'Successfully Selling Separates' for Dixons Stores Group trained their sales force in Hi-fi sales technique. e-learning for Bridgedale helped launch the re-branding exercise and eductaed staff on the new range of specialist socks, The Churrasco Feeling' for Whitbread Restaurants trained new staff in expected standards.         Bob & Margaret's Story for South Lanarkshire Council The video used dramatised but realistic scenarios which revealed both sides of the customer relations experience.  The programme resulted in a huge reduction in customer complaints.. Staff attitudes are key to how organisations perform and communicate. 'I Want My Money Back' for Comet plc is a good example of effective interactive training which has changed the way people behave. 'Customer College' for Comet trained the retail sales force in the finer points of selling a warranty.